Katie Richards | Program and project management

Making complex programs happen.

I’m a program and project manager with 10+ years of experience turning ideas into work that can happen repeatedly, reliably, and with a lot of moving pieces involved.

Program management, project management, content operations, community & customer programs, events

Head and shoulders photo of a smiling red headed woman wearing all black against a black background

What I bring to the work

Program & project management

Timelines, workflows, documentation, stakeholder communication, reporting, and keeping the work moving.

Content operations

Livestreams, interviews, newsletters, blog posts, video, social content, and educational resources.

Community & customer programs

Programs built around listening, relationships, communication, and creating value for the people involved.

Events & sponsorships

Planning, logistics, budgets, vendors, sponsorships, communications, and cross-functional coordination.

What that looks like in practice

Building programs that last

Good programs need more than a good idea. I build the processes, documentation, measurement, and communication that help them keep working as they grow.

Keeping complicated work moving

Teams, clients, contributors, speakers, vendors, content, budgets, deadlines, and deliverables all need to get somewhere. I keep track of where.

Making the work better for the people doing it

I look for what’s missing, where people are getting stuck, and what structure will make the work easier to understand, manage, and repeat.

I’m good at making order out of complicated work.

Give me a program with multiple teams, competing priorities, a pile of deliverables, and a deadline, and I’m happy.

I ask a lot of questions. I figure out what’s missing. I build processes where they’re useful, document what people need to know, and keep track of the details so the people involved can focus on doing their best work.

The subject matter changes. The work I’m best at stays pretty consistent: figuring out how all the pieces fit together and keeping them moving.